-PH Island Hopping (PHIH)
PHIH operates ferries between the Greek Islands. The ferries call at different Greek Islands where passengers can leave or join the ferry. Tickets can be bought for single journeys between islands or for a round trip calling at different islands. Each island has a port where the ferries leave from and arrive to.
A sample itinerary for a round trip is shown below:
|
Port |
Arrival Date |
Departure Date |
|
Thessaloniki |
|
21 June 2024 |
|
Rhodes |
21 June 2024 |
26 June 2024 |
|
Mykonos |
26 June 2024 |
1 July 2024 |
|
Santorini |
1 July 2024 |
3 July 2024 |
|
Thessaloniki |
3 July 2024 |
|
Ferry tickets can be booked in advance using the PHIH secure online booking webpage. Tickets can be posted to a delivery address or provided in e-ticket form. E-tickets need to be downloaded to a digital device.
When tickets are being booked the following detailed are required:
- Number of passengers
- Name and contact details of each passenger
- Passport number and issuing county
- Journey details
- Payment details
- Ticket delivery type (e-ticket/posted)
During the booking process passengers input their email address. PHIH uses the email addresses to send passengers information about special offers a discount codes. Bookings are stored in a database which provides the personal details and booking history for each passenger. The database is stored in a server in the PHIH Head Office.
When booking, passengers can select an option box to have e-tickets. If they do not select this option, then a further screen is shown for the delivery address to be input. When the delivery details have been input and verified, then this page moves to the payment screen. If e-tickets are selected, the page automatically defaults to the payment screen.
The cost of the tickets is calculated and, where appropriate, delivery charges are added.
When international passengers place their order for tickets, the total price of the tickets is shown in euros. The price in local currency, for example US$ or UK£, is shown in the passenger's credit or debit card statements. The conversion from euros to the local currency is based on the exchange rate for that day. These details are taken each morning at 9am from the European Central Bank's (ECB) website.
Tickets are shown at each port and checked against the passenger list. The passenger list shows those passengers leaveing and joining the ferry at that port.
The passenger lists are collected each morning by the administration staff at PHIH Head Office. The information for this list is taken from the information created when passengers book their journeys. The passenger list is the emailed to each port ready for the first sailing of the day. Passengers departing the ferry are checked at they leave. As passengers arrive for the ferry, they are checked in by the ferry staff using the passenger list.
PHIH has a blog on its website. The blog provides information about, for example, the ferry journeys, the ships that are used and any new routes. The blog is written by a member of the ferry staff. Blogs also include text, images and videos submitted by passengers who have travelled on the ferries.
PHIH has just introduced podcasts showing the journeys between the island ports with a commentary in the Greek language. Subtitles are also available for a range of different languages. An online translating service translates the commentary into different languages.
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